Industries
- Pay-TV
- Gadgets
- Telco Service Provider
- Pharmacist
- Retails
- Loyalty
- Charity
- Financial Institution
- Manufacturing
Communication Channel
- Voice ( Outbound & In-bound)
- Web chat
- Messenger
- Email Management
- Social Media Management ( Facebook, WhatsApp, Line, We-chat)
Inbound Customer Service
- Customer’s Inquiry about retail, outlets, upcoming product, e-commerce, Offers and etc
- Cross Sell and Up-Sell
- Complaints Correspondence Handling
- Channel partner/Agent Support
- Order Collection from distributor, retail outlets & Agents
- Technical Support
Outbound Customer Service
- Telemarketing
- Market Research
- Cross Sell & Up-sell
- Customer Satisfaction Surveys
- Complaint Resolution & Complaint Mgmt
Non Voice Support
- IVR 2 way Blaster
- SMS 2 Way Blaster
- Social Media Management
- Database Cleansing
- Process Automation
Our Location:-
NO 2A, JALAN 13/2,
SEKSYEN 13, 46200 PETALING JAYA,
SELANGOR, MALAYSIA
Let’s Connect